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Cookies Policy

This Cookies Policy explains how Golden Lady Casino uses cookies and similar technologies when you visit or use our website. It describes what cookies are, why they may be used, the choices available to you, and how these technologies can affect your online experience. This policy should be read together with our Privacy Policy and any other terms that apply to your use of the website.

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1. What are cookies?

Cookies are small text files that a website may place on your computer, mobile phone, tablet or other device when you visit. They allow the website to recognise your device and remember certain information about your visit. Cookies are commonly used across the internet and can help websites operate correctly, provide useful features and understand how visitors use online services.

In this review

Some cookies are stored only for the duration of your browsing session. These are usually removed when you close your browser. Other cookies remain on your device for a longer period, or until they expire or are deleted. The length of time a cookie remains available depends on its purpose and the settings applied to it.

We may also use technologies that perform a similar function to cookies. These may include pixels, tags, software development kits, local storage and other tracking or measurement tools. In this policy, we refer to cookies and similar technologies collectively as cookies unless a distinction is needed.

Cookies do not normally contain information that directly identifies you by name. However, information collected through cookies may be linked with other information associated with your account, device or use of our services. When this occurs, the information may be treated as personal information under applicable privacy laws.

2. How Golden Lady Casino uses cookies

Golden Lady Casino may use cookies for several business and technical purposes. The cookies used on a particular page or service may vary depending on how the website is designed, the features available to you and the choices you make about optional cookies.

Strictly necessary cookies

Strictly necessary cookies support the basic operation, security and accessibility of the website. They may help us maintain your session, remember security settings, route traffic, prevent misuse, identify technical errors and provide pages or functions that you have requested. Without these cookies, important parts of the website may not work as intended.

These cookies are generally required for the website to function and cannot always be switched off through a cookie preference tool. You may be able to block them through your browser, but doing so could prevent you from accessing some services, signing in, completing account processes or using available website features.

Preference and functionality cookies

Preference cookies help remember choices you make, such as language, region, display settings or other selections. Functionality cookies may support features that make the website easier to use. They can reduce the need to repeat information during a visit and help provide a more consistent experience.

Analytics and performance cookies

Analytics cookies help us understand how visitors use the website. They may provide information about pages visited, links selected, approximate time spent on pages, navigation paths, browser type, device type and general technical performance. This information may be used in an aggregated or pseudonymous form to identify errors, improve content, measure website performance and make the services easier to use.

Security, fraud prevention and compliance cookies

Cookies and related technologies may be used to help protect the website, accounts and users from suspicious activity, automated abuse, unauthorised access and other security risks. They may also support age, identity, location, responsible gambling and regulatory processes where those processes apply to the services. These technologies may help us recognise unusual activity or maintain the integrity of online transactions and account functions.

Advertising and marketing cookies

Where permitted and where you have provided any required consent, advertising or marketing cookies may be used to help measure campaigns, understand the effectiveness of promotional communications or show content that is more relevant to your interests. These cookies may allow activity across different websites or services to be associated with a browser or device. We do not suggest that you must accept optional marketing cookies to use the website.

3. Cookies from service providers

Some cookies may be placed by service providers that help operate, secure, analyse or improve the website. These providers may process information on our behalf or act independently according to their own policies and legal obligations. Examples can include website hosting, security, analytics, customer support, payment, fraud prevention and campaign measurement providers.

Third-party cookies may allow a provider to recognise your browser or device when you use its services on different websites or platforms. The information collected, the purposes of collection and the period for which information is retained are determined by the relevant provider and the arrangements in place. You should review the privacy and cookie information made available by any third-party service if you want to understand its practices.

We take reasonable steps to select and manage service providers in a way that supports the security and privacy of information. However, we cannot control the practices of third parties that operate independently of Golden Lady Casino. This policy does not replace the policies of those third parties.

Information collected through cookies

  • The type of device, browser and operating system used to access the website.
  • General information about your network connection and device settings.
  • Pages viewed, features used and actions taken on the website.
  • The date, time and duration of a visit or interaction.
  • The website or source that directed you to our services.
  • Cookie preferences and other settings selected during a visit.
  • Information used to detect security threats, suspicious activity or technical problems.

We may combine cookie information with information you provide directly, information generated through your account and information obtained from other lawful sources. We use such information in accordance with our Privacy Policy and applicable Australian privacy requirements.

5. Changes, privacy and contact

We may update this Cookies Policy from time to time to reflect changes to the website, the technologies we use, our services, legal requirements or privacy practices. When changes are made, the updated version will be published on this page with a revised effective date where appropriate. You should review this policy periodically so that you understand how cookies are used.

Our Privacy Policy explains more about how we collect, use, disclose, retain and protect personal information, as well as the rights and choices that may be available to you under applicable law. If there is an inconsistency between this Cookies Policy and the Privacy Policy concerning personal information, the relevant privacy terms will apply to the extent required by law.

If you have a question about cookies, privacy or the use of personal information, please use the contact or support options made available through the Golden Lady Casino website. We will consider privacy enquiries in accordance with applicable requirements and may need to verify your identity before responding to a request involving personal information.

By continuing to use the website after reviewing any applicable cookie notice, you acknowledge that cookies may be used as described in this policy. Where consent is required for optional cookies, we will seek consent through the available preference controls and will respect the choices recorded through those controls, subject to necessary technical and legal limitations.